Privacy Policy

Effective Date: 15 December, 2025

At fonekade.lk, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or use our services.

By using fonekade.lk, you agree to the practices described in this policy.

1. Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Such as your name, phone number, email address, and delivery address, which are provided by you when placing an order.
  • Usage Information: We use Google Analytics to collect non-personal data, including your IP address, browser type, pages visited, and time spent on the site.
  • Tracking Data: We use a custom tracking algorithm to analyze user behavior for personalized product recommendations only. This data helps us improve your shopping experience and suggest products relevant to your interests.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill your orders.
  • To improve website performance and user experience.
  • To provide personalized product recommendations based on your browsing and purchase history.
  • To analyze site traffic and improve marketing strategies through Google Analytics.
  • To communicate with you about promotions, offers, and updates related to our services (only if you opt-in).

3. Data Protection & Security

  • We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
  • Sensitive data such as payment information is handled securely through trusted third-party payment gateways.
  • We do not sell, trade, or rent your personal information to third parties.

4. Cookies

  • Our website uses cookies to enhance your browsing experience and to provide personalized recommendations.
  • You may choose to disable cookies through your browser settings, but some features of our site may not function properly without them.

5. Third-Party Services

  • Google Analytics: We use this tool to understand user behavior, improve site performance, and measure marketing effectiveness. Google may collect certain data independently as governed by their Privacy Policy.
  • Buyzo Tracking Algorithm: This is used internally by fonekade.lk purely to analyze user behavior and recommend products based on your activity. The data is strictly confidential and not shared with any external parties.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you.
  • Request corrections or updates to your personal data.
  • Request the deletion of your account and related data, subject to legal and transactional obligations.
  • Opt-out of personalized product recommendations or marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically to stay informed.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: